Ultimate Fish

[CichlidFan]

Re: Ultimate Fish

Where the prices on these guys just as impressive ?

CF

[eklikewhoa]

Re: Ultimate Fish

Fairly decent....believe they were marked at about $34.99 but I normally look at the prices since I'm asian..... 8)

[CichlidFan]

Re: Ultimate Fish

Cool....thanks for that...

CF

[geoff_tropheus]

Re: Ultimate Fish

This is starting to make me mad.

I purchased a Oceanic new 150 gallon in June.  Then the thing came in damaged, and I sent it back to Alex about a week later.  Then a month later, the second tank shows up and it takes me a week to get up there, and that TANK TOO is damaged.

About 2 months now, and my third Oceanic Tank is still not here.

I call Alex and Cassie about 2-3 times a week, and all they tell me is its inthe hands of thier Oceanic Rep.

Its about to piss me off...

[Jolley]

Re: Ultimate Fish

Wow, Geoff. I would be mad too. I don't have that much patience. I would have already demanded my money back.

[fshfrk]

Re: Ultimate Fish

he's a good man, but thats B.S. hands of the rep?

[Nickintex]

Re: Ultimate Fish

Fairly decent....believe they were marked at about $34.99 but I normally look at the prices since I'm asian..... 8)

NOW, who is being racist?! 8O

[Prostreet_632]

Re: Ultimate Fish

he's a good man, but thats B.S. hands of the rep?

I have known Alex for a long time, I recently bought an oceanic 200 and 105.  The 200 was minus the tops even though the tank was new.  He ordered me the tops and stayed on them about it, but the only answer we could get was its a special order so when we get to it we will.  After that he contacted his rep and his rep basically said the same thing that it was in the hands of oceanic's customer service to get them done.  I finally gave up and Alex took his tops to a glass place and had them cut for me for $65.  Even though we called and called it was the same bs both ways.  I have my tops now and am happy, but man dealing with Oceanic's customer service is awful.

[Delock]

Re: Ultimate Fish

Maybe it's not the rep giving bad customer service. There are twoside to each story, but I cannot speak for other folks business.

[geoff_tropheus]

Re: Ultimate Fish

I got a call from Cassie, and she told me that Oceanic is building my tank this week, and should have it to me by end of next week.

So...we'll see...

Geoff