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EFU Canister filter killed all my fish

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  • EFU Canister filter killed all my fish

    Hello all,
    I just wanted to tell you that after some problems with broken parts on a EFU Canister filter, I got it hooked up and running on an established tank with established filtration last night
    I turned the lights on this morning and ALL MY FISH WERE DEAD.
    That means: 38 Wild Caught Tropheus moorii "Chilambo"
    22 F1 Tropheus duboisi "Kigoma"
    6 F1 Chilambo fry.
    All of my parameters were perfect on this tank. I even did a test on the water this morning and everything was 0.
    Does any one have advice for me to get the manufactuers to re imburse me for the loss?
    I am devestated!!!!!!!!! Those fish were awesome.
    Any help would be greatly appreciated.
    Jenney
    Question Authority.
    75- WC Ilangi, S. tinanti, N. brevis
    55- Grow-out- T. brichardi namansi, S. babaulti.

  • #2


    OMG, I am so sorry. That's just AWFUL. :(

    To get the manufacturers to reimburse you, I think you need to determine what exactly it was that happened. What the heck happened?!?!

    That's just horrible. I can't say that enough. I'm really sorry. :(
    "Millennium hand and shrimp!"

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    • #3
      Sorry for your loss, but I doubt the Mfg will pay you for your dead fish.. Did you clean the fiter before you put it in use? what did you clean it with?

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      • #4
        Here's her other post with details about the setup:

        "Millennium hand and shrimp!"

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        • #5
          Did the filter stop running? Or was it still running and your fish were dead? If its the latter then I am not sure that its the canister it must be something in the water.
          Resident fish bum
          330G FOWLR
          34G Reef
          330G Discus biotopish (no longer running)
          28G JBJ Reef (no longer running)
          Treasurer, GHAC

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          • #6
            man, that hurt so bad. i can feel the pain.

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            • #7
              AHHHH! thats a major bummer!

              Did you leave the established filtration on the tank when you put this new one on?

              test the water parameters!

              Comment


              • #8
                so sorry for your loss

                Comment


                • #9
                  I doubt it was anything in my water.
                  This wasn't a new tank. It is established and the colonies were established. Nothing was off or different when I got up this morning except all my fish were dead. I was just putting this filter on to flesh out my current, established filtration.
                  I did run tests on the water and it was all perfect. Two Chilambo adults and 3 fry made it out alive, they were at the surface gasping for air.
                  I rinsed the media and filters out with tap water. The only thing I can think of is the strong smell this thing emitted. I could smell it in my living room and kitchen when I took it out of the box. That is leached into the tank and killed them.
                  I have a bad feeling about them stepping up to the plate and paying for replacements. I will tell them in my initial converstaion once they open (California time) that I will have a lawyer talk to them and see if that changes anything.
                  I did nothing different and nothing changed except that that filter was put on.
                  I am so sad. I loved those fish. They were amazing!!!
                  Last edited by Glass Onion; 01-22-2010, 10:58 AM. Reason: left something out
                  Question Authority.
                  75- WC Ilangi, S. tinanti, N. brevis
                  55- Grow-out- T. brichardi namansi, S. babaulti.

                  Comment


                  • #10
                    WOW -- yeah all I can say is I am truly sorry for your loss. I love my Chilambo's too :)
                    I would get the canister out of the system and I would do a 100% water change on your tank before I would let any fish touch the tank again.
                    Make sure that all the water is out of all canisters still attached and make sure that all media has been rinsed.. If there is a poison or heavy metal in the water, then you want to get it all out
                    Again I am so sorry..

                    What fish do Jesper have
                    180 WC T. Moorii Chilambo +1 Petro trewavasae.
                    110
                    Cyps, WC Xeno Spilopterus Kipili WC/F1/F2 T. sp red Kiku
                    58 S. Decorus

                    "The problem with socialism is that eventually you run out of other people's money." -Margaret Thatcher

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                    • #11
                      damn sorry to hear!!

                      but i doubt the company will repay for your fishes...

                      Comment


                      • #12
                        If the filter never shut down then it sounds like something was in the water either from your tap or from chemicals in the filter. Gasping for air could be chlorine or other toxins.
                        Resident fish bum
                        330G FOWLR
                        34G Reef
                        330G Discus biotopish (no longer running)
                        28G JBJ Reef (no longer running)
                        Treasurer, GHAC

                        Comment


                        • #13
                          The toxins was what I"m thinking. Since it had such a strong smell. The company has filters made "out of country" to quote the receptionist from last night's phone conversation. And if those "out of country" manufacterers put lead into kid's toys what do they care about what happens to the filters for fish? It could've been something on the ceramic o's or the charcoal. Both of which I rinsed BTW.
                          The receptionist told me this morning that they will not re-imburse me. I told her that the first thing I was going to do when I got off the phone, in that case, was post on Cichlid forum what their filter did to my fish and what a bunch of clownshoes they are. I will post on various clubs' sites around the country also. With a nice photo of the bag with 60 dead fish in it.
                          I know it was that filter.
                          Any idea how I could get the water tested for toxins? Can I have the city do it?
                          Question Authority.
                          75- WC Ilangi, S. tinanti, N. brevis
                          55- Grow-out- T. brichardi namansi, S. babaulti.

                          Comment


                          • #14
                            Take it to a LFS they can test for some. I would bring a sample from the tank and one from the tap.
                            Resident fish bum
                            330G FOWLR
                            34G Reef
                            330G Discus biotopish (no longer running)
                            28G JBJ Reef (no longer running)
                            Treasurer, GHAC

                            Comment


                            • #15
                              Oh no!
                              200
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                              Trophs & Petros ONLY

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