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Fish store workers
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my fish house:
2.5g- ramshorn hatchery
6g eclipse- yellow shrimp, chili rasboras, yellow apple snails
29g- geo grow-out, angels, 12"fire eel, dwarf frog, apple snails
45g- jade sleeper gobies, native killifish, feeder endlers
75g- 2 oscars, parrot, silver dollars, albino channel cat, syno euptera, bichir, baby jaguar, convicts, yabby
125g- fahaka puffer, rainbow shark
and about a dozen bettas....
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I don't think any customer expects the store person to know everything. However basic stuff should be a given. Some can't even do that. I think most store owners do a fair job, but that is not the case at a lot of the big box stores. You are lucky if a big box store happens to have a TFH working for them.
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i was at work one day last week and a lady called asking if she could trade some fish back in because she had a 125g planted tank, and the fish were destroying her plants. when i asked what they were, she simply started telling me what colors they were. i laughed and told her to go ahead, if only to satisfy my curiosity. she showed up about an hour later with a bucket, and inside i found an adult yellow lab, blue ahli, 2 small parrots, a couple 4in peacocks, and a pair of acaras. i explained that it was no suprise that her plants were not faring well, as these fish were not compatible with a planted setup, and the acaras not really compatible with the africans as they looked pretty beat up. i asked where the fish had been purchased originally, she said from my store. i then mentioned that i was suprised that whoever had helped her didn't tell her that this was a bad idea, and i only wish that her response was suprising. she said that they did tell her, but she just didn't listen. *sigh* when i asked if there were any fish still in the tank, she said yes, a group of silver dollars. i laughed and told her she might want to bring them back too... she did later that day, then had me help her pick out new plants and fish that would actually work in her tank. even with the store credit given for her trade ins, she spent a few hundred dollars on the new stock. the moral of this story is that (not myself) many employees of various LFS's are simply burned out, the attitude becomes one where if the majority of your customers don't care, won't listen, then why bother. many times over, people simply don't listen to advice, they want what they want and they want it now. if it had been me that helped her initially, i most likely would have tried to convince her to get fish that were better suited to her tank, and if she insisted, i would have refused the sale. but that's me... i always tell my customers that if i'm available i will always help to the best of my ability, but when the day comes that they walk into a walmart or petco (lol) and fall in love, just google the fish before you buy it!!!Last edited by allysangels; 05-10-2013, 10:40 AM.my fish house:
2.5g- ramshorn hatchery
6g eclipse- yellow shrimp, chili rasboras, yellow apple snails
29g- geo grow-out, angels, 12"fire eel, dwarf frog, apple snails
45g- jade sleeper gobies, native killifish, feeder endlers
75g- 2 oscars, parrot, silver dollars, albino channel cat, syno euptera, bichir, baby jaguar, convicts, yabby
125g- fahaka puffer, rainbow shark
and about a dozen bettas....
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